Support
Once you’re set up, we don’t disappear. Our team is on hand whenever you need help — whether that’s fixing an issue, explaining a report, or optimising your setup as your business grows. You’ll have experts in your corner, keeping things running smoothly and giving you peace of mind. Our Software Support packages are designed to offer comprehensive assistance for all CASS-supplied software packages. Our monthly support services can be tailored to support you and start from £59 per month and are on a rolling monthly contract.
Lite
£59
per month
Email only support
with a 1 work day
response time
Standard
£109
per month
Email & telephone support with a
4 hour working hours response time.
Most queries are answered on the call!
Complete
£149
per month
All of the Standard support package
plus up to 30 minutes of Zoom
based video support